Address
HandicappedPets.Com
10 Northern Blvd, Suite 7
Amherst, NH 03031
Phone US & Canada
(888) 811-7387
Outside the US
(603) 577-8854
Fax (603) 584-9349
Hours:
Monday: 9AM - 5PM EST
Tues-Fri: 9AM - 8PM EST
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Meet the Team
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Mark C. Robinson is the founder and president of HandicappedPets.com and the inventor of the Walkin' Wheels adjustable dog wheelchair.
Mark created the website to support caretakers of elderly, disabled, and special needs pets; providing them with the products, services, and support they need. He invented the Walkin' Wheels in response to comments from the community of caretakers that utilize the website.
Mark is also the founder of the Handicapped Pets Foundation, a 501c3 non-profit dedicated to providing dog wheelchairs to families with financial hardships.
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Angela Bourne - IT Manager
I have been with Handicapped Pets since 2004. In that time, it's been fun to watch the grow from a small, two-person operation in a condo basement to what it is today.
I maintain all the computer systems as well as the website. Some of my greatest challenges are utilizing the new technologies that the web makes available every day like the Google Checkout, Paypal, and the number of shipping options, domestic and international.
What I like most about this job is the people I get to work with and I love speaking to customer and helping them keep their animals healthy and happy.
I live with my husband, Tom, 4 cats and a bird named Rocky.
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Tommy Bourne builds, assembles, and repairs the Walkin' Wheels dog wheelchairs. He has become an expert at all aspects of the assembly and testing. With a natural detail oriented 'engineering' mind, Tommy is able to spot manufacturing problems before they reach the assembly stage.
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My name is Nancy Bregger. I am the Pet Wheelchair Manager here at Handicappedpets.com. I have worked here 3 years. What attracted me this company was my love for animals. It is very satisfying to see an animal walk again after being diagnosed with DM or hip displasia. Dogs should not be euthanized due to rear paralysis. When I first joined the team here, I was a broker for other wheelchair companies. We saw the need for a better design that would accommodate any size dog. The Walkin' Wheels has helped many dogs being able to live a healthy, happy long life.
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Christina A Cantara
Sr.Customer Service Specialist
I'm very good at listening to people and making sure people get the products they need to help their pets.
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Kathy Conley joined Handicapped Pets in December 2005 as Office Manager and quickly earned a promotion to Vice President of Operations. Among numerous responsibilities, she helps design and implements the systems that keep HP running smoothly, and helps create and develop new products that aid pets with their physical challenges.
Kathy's background as a small business owner and entrepreneur made her a perfect fit for our organization. She started Stitches & Screens -- an embroidery and screen-printing company that catered to corporations large and small, sports teams and schools providing them with personalized items designed to enhance their respective identities and images. She ran the company from marketing to management, customer service to fulfillment.
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Lisa-Marie Mulkern has over twelve years experience in marketing, public relations and fundraising for a variety of businesses and organizations ranging from global high technology corporations to locally based non-profits serving the needs of veterans and homeless animals. As an advocate of promoting the importance of the human-animal bond, Lisa-Marie welcomes the opportunity to represent HandicappedPets.com and further its mission of providing products, services and support that help pets lead happy, healthy, active lives.
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Jan Pelchat - Sr.Customer Service Specialist
Jan is our newest employee and brings with her a lifelong love of animals and a Quality Engineering viewpoint. She has lived with thirteen dogs, three horses, several cats, birds and fish. She and her husband Moe are currently owned by "Jake", their latest rescue who is a cross between a Boxer and a Shepherd.
About working at HandicappedPets.com, Jan says "I am SO happy to be working in this great group of people who love animals as much as I do! I love coming to work every day and talking to people all over the world."
Prior to coming to HandicappedPets.com, Jan worked over 30 years in the defense electronics industry as a Senior Quality Engineer. Her experience with processes and procedures translates easily to our company and she's already made valuable contributions to the assembly department.
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Terry Skelton
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Kim Smith
Kim is the part-time bookkeeper at Handicapped Pets. She is responsible for managing the incoming and outgoing monies for Handicapped Pets, Wheels for Pets, and Handicapped Pets Foundation.
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Jess
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Lauren Wise joined our team to help out with our social networking a little over a year ago. Ironically Lauren was searching for a part time job to help her pay for her disabled dog’s rising vet bills. It was a perfect match! Caring for a senior, disabled dog made it easy for her to spread the word about Handicappedpets.com.
She and her husband reside on a small farm in with miniature sheep, ducks, chickens, and 3 dogs. They also do fostering for animals in transition.
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