Not every pet may adapt
or be suited to using a wheelchair. We give you 30 days for your pet to test
drive his or her wheelchair. Every pet receives the same return policy on all
standard designs regardless of weight or breed.
If you need to return the
wheelchair for any reason at the end of the 30 days, you may do so for a refund
of 70%. The 30% deduction goes to cover all non-reusable items and labor spent
refurbishing the chair to new condition upon its return.
Shipping charges cannot be refunded.
However, if you receive
an item that does not properly fit your pet due to an error on our part, call
us upon receiving your order and we will gladly exchange the item for the
proper size.
